Insurance adjusters evaluate claims on evidence. The faster they receive clear, organized, timestamped photos — and the easier it is to review them — the faster you get approval and payment. Sending a messy folder of unsorted photos or low-resolution screenshots slows everything down.
Here's how to send job photos to an insurance adjuster in a professional format that works.
What Adjusters Need
- Organized by phase — pre-loss, mitigation, demolition, repair, completion
- Timestamped — date and time on every photo (and ideally location)
- Clear labels or sequence — so they know what they're looking at
- One link or package — not dozens of separate messages or files
Best Format: A Single Shareable Photo Report
The most efficient approach is a single link that opens a clean, read-only report with all photos organized by phase. The adjuster doesn't need to log in or install anything; they click the link and review.
TimeFotos generates exactly this: you build the job by address, add photos in phase order, and share one client link. The adjuster sees timestamped photos in sequence. No app download, no messy email attachments.
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What to Include in Each Phase
Pre-loss / initial assessment: Exterior and interior condition, source of damage, extent of spread.
Mitigation: Equipment placement, moisture readings, drying progress.
Demolition / removal: Every material removed, before removal (critical for scope approval).
Repair: Key stages — framing, rough-in, finish — as applicable.
Completion: Final condition and any final moisture or clearance documentation.
Why Timestamps Matter
Adjusters and carriers use timestamps to verify when work was done and to match photos to the claim timeline. Photos with automatic date, time, and GPS are more credible than unmarked images. TimeFotos adds this to every photo automatically.
Bottom Line
Sending job photos to an insurance adjuster in one organized, timestamped report — via a single shareable link — speeds approval and reduces follow-up requests. Build the habit on every claim job.