All articles
adjuster photos roof claiminsurance claim roof photosroof claim documentation

What Photos Do Insurance Adjusters Need for a Roof Claim?

Insurance adjusters need specific photo types to approve roof claims. Here's exactly what to send so your roofing claim moves faster.

1 min readBy TimeFotos

Adjusters evaluating roof claims need a specific set of photos to establish cause, extent, and scope. Send them what they need and the claim moves faster. Here's the list.


Required Photo Types

Full roof overview: All slopes from ground level. Drone or ladder shots of all planes.

Damage close-ups: Impact marks, bruising, fractures on shingles. Include 10–20 close-ups distributed across all affected slopes. Each should be tied to the slope location.

Soft metal evidence: Gutters, vents, flashing — dents confirm hail size and pattern.

Adjacent collateral: Siding, screens, or other surfaces showing the same event.

Age and condition evidence: Granule loss, worn shingles, and any pre-existing conditions — document these so the adjuster can distinguish new damage from wear.


What Adjusters Verify

  • Date and time — matches the date of loss claim
  • Location — confirms photos are of the reported property
  • Coverage — damage across all slopes that warrant full replacement

TimeFotos auto-timestamps every photo with date, time, and GPS and organizes them by job address. One share link gives the adjuster an organized, professional report.

Create your free roofing contractor listing → · timfotos.com/pricing. Start free →

Ready to discover your local community?

Browse your city's marketplace, find local businesses, and connect with neighbors — free to join.