Help CenterMarketplace

How to message a seller or buyer

Use TimeFotos messaging to contact sellers or buyers for marketplace listings.

2 min read

How to message a seller or buyer

TimeFotos messaging lets you contact sellers (or buyers) about marketplace listings without sharing your personal email or phone in the listing.

Starting a conversation

  1. Open a listing you’re interested in (as a buyer) or that you posted (as a seller).
  2. Click Contact or Message (or similar) on the listing.
  3. Write your message — For buyers: say what you’re interested in, ask questions, or propose a time to meet. For sellers: reply to inquiries clearly and promptly.
  4. Send — The other person will get a notification and can reply in their TimeFotos inbox.

Where to find your messages

  • Inbox — Usually in the top bar or menu (envelope or message icon). All your marketplace and other conversations appear here.
  • From a listing — On your own listing you’ll see new messages; you can also open the conversation from the listing page.

Tips

  • Be clear — State what you’re interested in, your question, or when you can meet.
  • Reply promptly — Quick responses help sales and build trust.
  • Keep it on the platform — Use TimeFotos messaging until you’re comfortable. Avoid sharing personal contact details with strangers too early.
  • Stay safe — If someone is pushy, asks for payment outside the platform, or seems suspicious, stop the conversation and report them. See How to report a listing or user.

Scams and safety

  • TimeFotos will not ask you to pay via gift cards, wire transfer, or other untraceable methods.
  • Be cautious if someone wants to move the conversation off the platform immediately or asks for money before you’ve met or received the item.
  • When you meet in person, follow Safe exchange tips.

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